Privacy Policy


ROYAL EBANK C.I., its subsidiaries and affiliated companies (herein referred to as “ROYAL EBANK”, “The Bank”) constantly develop and implement security enhancements to ensure the confidentiality of your personal, non-public information while accessing your online account. The bank reserves the right, at its sole discretion to change, modify, add or remove sections of this privacy policy; by using this website and our online banking platform you provide consent and confirm that you approve the terms and conditions set forth in this policy. The use, collection and retention of client information is detailed herein.

The Bank’s systems and equipment are supervised and verified to ensure that they are optimally functioning and protect against inappropriate use. The verifications conducted may lead to the collection, recording, and analysis of data that is received, transmitted or stored by our systems about our clients, for example IP addresses. If there is reason to believe during the verification of the systems that illegal activity has taken place then it is possible that the information may be turned into the local authorities for further investigation.


By using our website(s), you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

Use of Information

Information contained in the website is subject to change at any given moment. Redistribution and copying of the information contained herein is prohibited without the previous written consent by ROYAL EBANK. All information on the site is placed with care for accuracy but the bank is not responsible for updating or modifying the information contained herein. The use of third party or affiliate links on this website are accessed at your own risk and ROYAL EBANK is not to be made liable for any and all information contained in the site, nor is the bank responsible for the privacy policy of those companies.

Information Sharing

The Bank will not knowingly share personal information with third parties, except as permitted and accepted by law. A third-party affiliate or company are those companies and organizations that are not controlled by the Bank such as intermediate banks or prepaid card services provider. All information provided is under an agreement that it is strictly confidential and may only be used for the purpose of providing the service.

Password Security and Safekeeping

Information concerning your account at ROYAL EBANK must be accessed by the secure online banking system. The customer is fully responsible for the confidentiality of the information regarding your access to the online banking system, as well as any information pertaining to your account. The client also agrees that they will notify the bank of any unauthorized activity or security violation that takes place in the account. The use or access of a person’s account is prohibited unless the owner(s) of the account has given you consent to do so. ROYAL EBANK will not be held liable or responsible for any losses that occur due negligence or incompliance of the obligations explained.


To view and download the privacy policy please access The Privacy Policy is part of the Terms and Conditions for proper and authorized use of our online banking site. Additionally, the use of this website confirms that you understand that not all internet connections are 100% safe, private or secure therefore, accepting these terms you understand that any information that is shared through this website may read by others.

Website Privacy Policy

At ROYAL EBANK, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at

Cookies and Web Beacons

Like any other website, uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.